How this website handles information.

1. Website contact

The website does not submit form data to a server. Contact and partner forms prepare an email in the email application configured on your device. The information is sent only when you choose to send that email to info@casa-ok.it.

2. Information you may provide

You may voluntarily provide your name, email address, country, property location, type of property and details of the service requested. Please do not send access codes, keys, identity documents or sensitive records through the initial contact form.

3. Purpose of communication

Information sent by email is used to reply to your enquiry, assess service coverage, prepare a possible proposal and manage any subsequent relationship you choose to establish.

4. Legal basis and retention

Enquiries are handled in order to respond to your request and, where relevant, take steps before entering into a service agreement. Messages are retained only for the time reasonably necessary for these purposes and applicable legal obligations.

5. Recipients and professional support

Information may be accessed by authorised CasaOK personnel and, where you request separate professional assistance, by the relevant ISY professionals or suppliers necessary to evaluate or perform the authorised service.

6. Cookies and local storage

This website uses technical mechanisms needed for basic functionality and to remember your cookie preference. Optional non-essential cookies should be activated only after consent. You can reopen the preference panel using “Cookie settings” in the footer.

7. Your rights

Under applicable data-protection law, you may request access, correction, deletion, restriction or objection where the relevant conditions apply. You may also contact the competent supervisory authority.

8. Contact

For privacy enquiries, write to info@casa-ok.it. Please consult the Italian notice for the complete identification of the data controller and the legally authoritative terms.